Orabuena Terms of Service

Effective Date: August 28, 2026 Last Updated: September 11, 2026

1. Agreement

These Terms of Service (“Terms”) are a binding agreement between Novapco Holdings LLC, a Wyoming limited liability company doing business as Orabuena (“Orabuena,” “Company,” “we,” “us,” or “our”), and the individual or entity registering for or using the Service (“Customer,” “you,” or “your”). Each is a “Party” and together the “Parties.”

You accept these Terms by creating an account, starting a free trial, clicking a box indicating acceptance, or otherwise accessing or using the Service. If you accept on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity. If you do not agree to these Terms, do not access or use the Service.

Our Privacy Policy, as updated from time to time, is incorporated into and forms part of these Terms and describes how we collect, use, and protect information in connection with the Service.

2. Definitions

“AI Features” means features of the Service that use machine-learning or generative-AI models to prepare, analyze, organize, or transform text or data in support of Customer-directed work.
“Authorized User” means an individual whom Customer permits to access the Service under Customer’s account.
“Content” means any data, text, prompts, files, keywords, URLs, briefs, or other material that Customer or an Authorized User submits to, or generates using, the Service, including AI Outputs.
“Free Trial” means the 7-day evaluation period described in Section 10.1, when expressly offered through an active checkout.
“Model Provider” means a third-party AI model provider whose model Customer connects to and uses through the Service with Customer’s own account or credential.
“Customer-Connected Model” means any AI model that Customer connects to the Service using Customer’s own account and API key with a Model Provider, as described in Section 6.2.
“Output” means content generated by AI Features in response to Customer’s inputs using a Customer-Connected Model.
“Service” means the Orabuena platform, including the web application, dashboards, and any associated APIs and integrations, made available at orabuena.com and described in the Documentation, together with the AI Features.
“Subscription Plan” means the monthly or annual plan Customer selects and pays for as described in Section 10.

3. The Service

Orabuena is a private AI executive office designed to help solo operators and small teams organize priorities, prepare work, and maintain human authority over decisions and actions.

Subject to these Terms and Customer’s payment of applicable fees, Orabuena grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for Customer’s internal business purposes during the Subscription Plan period.

Orabuena may add, modify, or discontinue features of the Service over time. We do not commit to any specific uptime or service-level obligation unless separately agreed in writing.

4. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Service. To use the Service, you must register an account and provide accurate, current information. You are responsible for the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.

If Customer is an agency or otherwise grants access to Authorized Users, Customer is responsible for those users’ compliance with these Terms.

5. Use Restrictions

You will not, and will not permit any Authorized User to:

(a) reverse-engineer, decompile, or attempt to derive the source code or underlying architecture of the Service;

(b) resell, sublicense, or commercially redistribute access to the Service to any third party, other than your own Authorized Users;

(d) scrape, crawl, or extract data from the Service using automated means beyond what the Service’s own features and documented APIs provide;

(e) use the Service to generate or distribute content that is unlawful, defamatory, infringing, fraudulent, or that exploits or endangers minors;

(f) attempt to circumvent usage limits, billing mechanisms, or technical controls on the Service;

(g) use the Service in a way that violates applicable law, including export-control and sanctions laws; or

(h) interfere with or disrupt the integrity or performance of the Service, including by introducing malware or attempting unauthorized access.

We may suspend an account that violates this Section, consistent with Section 11.

6. AI Features, Outputs, and Third-Party AI Models

6.1 Bring Your Own Model

Orabuena does not include an AI model, model subscription, token allowance, or model usage credit. To use AI Features, you must connect and maintain your own supported Model Provider account and credential. This is a bring-your-own-key (BYOK) service.

Your Subscription Plan, if purchased, pays only for use of the Orabuena platform. Model Provider usage, token, account, and related fees are charged under your separate agreement with the Model Provider and are your responsibility.

6.2 Third-Party Model Providers

When you use a Customer-Connected Model, Orabuena transmits the inputs needed to perform the request you direct and returns the resulting Output. Orabuena does not control the Model Provider’s availability, pricing, accuracy, outputs, data-retention practices, or terms. Your use of a Customer-Connected Model is governed by your agreement with that Model Provider, and you are responsible for complying with its terms and policies.

6.3 Nature of AI Outputs — No Guaranteed Results

AI Features are probabilistic and can produce Outputs that are inaccurate, incomplete, or unsuitable for use as-is. You are responsible for reviewing and validating any Output before publishing, implementing, or relying on it. Orabuena does not guarantee any particular business, financial, operational, search, traffic, or content-performance outcome.

6.4 No Training on Your Content

Orabuena does not use your Content to train general-purpose AI models. We may use aggregated, de-identified usage data to operate, secure, and improve the Service in a form that does not identify you or your Content.

7. Customer Content

As between the Parties, you own your Content, including Outputs generated for you. You grant Orabuena a limited, worldwide, non-exclusive, royalty-free license to host, process, and transmit your Content only as necessary to provide and support the Service, including transmitting it to a Customer-Connected Model at your direction.

You represent that you have the rights necessary to submit your Content to the Service and that your Content does not violate applicable law or infringe any third party’s rights.

8. Confidentiality

Each Party will protect the other’s non-public business, technical, or financial information disclosed in connection with the Service with the same care it uses for its own confidential information, and not less than reasonable care, and will not disclose it to third parties except to personnel or advisors who need it and are bound to confidentiality. This obligation does not apply to information that is public, already known, independently developed, or rightfully received from a third party.

9. Intellectual Property

The Service, including its software, features, branding, and documentation, is and remains the exclusive property of Novapco Holdings LLC and its licensors. Orabuena® and related marks are trademarks of Novapco Holdings LLC. Except for the limited rights expressly granted in Section 3, nothing in these Terms transfers any Orabuena intellectual property to you.

If you submit feedback or suggestions about the Service, we may use them without restriction or compensation to you.

10. Fees, Free Trial, and Payment

10.1 Free Trial and Auto-Renewal

When an eligible paid Subscription Plan is expressly offered through an active checkout, Orabuena intends to provide a 7-day free trial that requires a valid payment method. The checkout and pre-purchase disclosures will state the trial terms before enrollment. Unless you cancel before the end of the 7-day trial, your payment method will be charged for the selected Subscription Plan and the subscription will continue until canceled. No trial, card collection, automatic renewal, or cancellation workflow should be treated as available unless it is shown in an active checkout and confirmed at enrollment.

10.2 Subscription Plans and Billing

Paid monthly or annual Subscription Plans may be offered through an active checkout. A Subscription Plan fee covers use of the Orabuena platform only — see Section 6 for Model Provider costs, which are separate and billed under your agreement with your chosen Model Provider.

Monthly plans are billed in advance each month; annual plans are billed in advance for the year. Your Subscription Plan automatically renews for a successive period of the same length unless you cancel before the renewal date. You can cancel anytime from your account settings, effective at the end of your then-current billing period.

10.3 No Refunds

Subscription fees are non-refundable, including partial months or years, except where required by applicable law. Canceling stops future billing but does not refund amounts already charged. The separate 7-day money-back guarantee in our Refund Policy applies only to separately purchased downloadable products, such as courses, guides, or other downloadable content; it does not apply to Subscription Plans.

10.4 Fee Changes

We may change Subscription Plan pricing for future billing periods. We will give you at least 30 days’ notice of a price increase before it applies to your account. Continuing to use the Service after a price change takes effect means you accept the new price.

10.5 Taxes

Fees are exclusive of taxes. You are responsible for any sales, use, or similar taxes associated with your purchase, other than taxes on our net income.

11. Suspension

We may suspend your access to the Service if (a) payment fails and is not cured within 10 days of notice, (b) you violate Section 5 (Use Restrictions), or (c) your use poses a security or legal risk to the Service or other customers. We will make reasonable efforts to notify you before suspension, except where immediate suspension is necessary to protect the Service.

12. Term and Termination

These Terms remain in effect while you maintain an account or active Subscription Plan. Either Party may terminate for convenience by canceling the Subscription Plan as described in Section 10. We may terminate immediately for a material breach of these Terms that you do not cure within 30 days of notice, or immediately for violations of Section 5.

Upon termination, your right to use paid Service features ends when the paid-through access period ends, and any unpaid fees become due. You may download a portable JSON copy of Customer Content from Account > Customer Content while access is active and for 30 calendar days after service access ends. At the end of that 30-day window, Orabuena deletes Customer Content from the primary service store through its scheduled retention process. Existing rolling backup copies cannot be selectively erased and expire or are overwritten according to the hosting provider’s normal backup schedule. Payment, tax, security, dispute, and legally required transaction records are retained separately as described in the Privacy Policy.

Sections 6.3, 6.4, 8, 9, 13, 14, 15, 16, and 17 survive termination.

13. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. We do not warrant that the Service will be uninterrupted or error-free, or that any Output, ranking estimate, or SEO recommendation will produce any particular result. We are not responsible for the availability, performance, or output of any Model Provider, including any Customer-Connected Model.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

14. Indemnification

By You. You will defend and indemnify Orabuena and its officers, employees, and agents against any third-party claim arising from (a) your Content, including Outputs you publish or distribute, (b) your breach of these Terms, (c) your use of a Customer-Connected Model or your relationship with a Model Provider, or (d) your violation of applicable law.

By Us. We will defend and indemnify you against any third-party claim alleging that the Service, as provided by us and used in accordance with these Terms, infringes a U.S. copyright, patent, or trademark, and will pay damages finally awarded against you or agreed in settlement, except where the claim arises from your Content, a Customer-Connected Model, or your modification or misuse of the Service.

The indemnified Party must give prompt notice, allow the indemnifying Party to control the defense, and provide reasonable cooperation.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO ORABUENA FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to your payment obligations, your indemnification obligations under Section 14, or liability that cannot be limited by law.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and each Party consents to personal jurisdiction there.

17. General

Notices. Notices to us must be sent to [email protected], with a copy to Novapco Holdings LLC, 30 N Gould St, Sheridan, WY 82801. Notices to you will be sent to the email on file with your account.

Modifications. We may update these Terms by posting a revised version with a new “Last Updated” date. For material changes, we will provide at least 30 days’ notice by email or in-product notice. Continued use of the Service after changes take effect means you accept them.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force Majeure. Neither Party is liable for delay or failure caused by events beyond its reasonable control.

Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect.

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Novapco Holdings LLC regarding the Service and supersede any prior agreements on this subject.

18. Contact

Questions about these Terms? Contact us at [email protected].

Novapco Holdings LLC (d/b/a Orabuena) 30 N Gould St Sheridan, WY 82801